As promised, we are posting an update to the missing/delayed eDelivery results issue.
As per an AHS bulletin released yesterday:
“Alberta Health Services and DynaLIFE have returned to near normal levels of lab reports being delivered correctly to community providers.
We continue to work on the issue, to ensure all of you receive your lab reports in a timely manner and in the way you are accustomed.
Work continues to remediate provider and submitter IDs, and re-deliver results to either fax, mail or electronic medical record, depending on your preference.”
As per our last update, we recommend you continue using the new requisition forms for any new tests.
Additionally, we recommend printing out a test requisition form, and verifying the correct CC Submitter, CC Department, and EPIC Provider IDs are displayed on the form.
Microquest will continue to post updates as we receive them from AHS.
If you have any questions regarding this issue, email servicedesk.EMRBIS@ahs.ca or call Microquest at 780-438-3762.