Are You Using Appointment Reminders and Confirmations?

How often do you or your staff call patients to remind them of their upcoming appointment? How often do you or your staff end up leaving a voice mail? And after leaving that message, do you worry that the patient might not listen to the message? 

Perhaps it’s time to sign up for Healthquest’s Appointment Reminders and Confirmations.

Appointment Reminders

With Appointment Reminders, send reminders via email, text, or voice message to a single patient, or send batch reminders to patients with upcoming appointments. 

And with Reminder Templates, you can create a separate reminder template for specific appointment types, physicians, or locations.  

Appointment Confirmations

Appointment Confirmations enable patients to confirm or cancel their upcoming appointments via email, text, or voice message. 

Confirmations can be configured to fit your practice’s needs: you can turn on confirmations and cancellations or allow confirmations only. 

Healthquest can also be set to prevent cancellations within a specified timeframe. For example, within 24 hours of the appointment time. 

Automated Appointment Reminders

Create any number of Automated Reminders to send out reminders automatically based on your desired criteria. Create automated reminders based on practitioner, site, appointment type, or template.

Send reminders between selected times and include a calendar event with the reminder, allowing patients to easily add the appointment to their calendar. 

Interested in setting up Appointment Reminders and Confirmations in your clinic? 

Contact your Client Services Representative today!