Dear Valued Healthquest Customer,
I hope this letter finds you in good health and high spirits. I write to you today as the new President/CEO of Healthquest, and I am honored to have the opportunity to serve you as we embark on an exciting journey together. For those that know our founder, Mike Barth, please rest assured that we continue to receive his counsel and advice; he is simply taking a less active role in the day-to-day of Healthquest.
First and foremost, I want to express my gratitude for your unwavering support and loyalty to our company. Your trust in Healthquest and our services has been instrumental in our success, and I assure you that we are fully committed to continuing to earn that trust every single day.
As we look to the future, I want to reassure you that our vision to revolutionize community healthcare remains strong and focused. Our primary goal is to provide you with innovative solutions that not only meet your needs but exceed your expectations. We are dedicated to enhancing your experience with our products and services, and we have some thrilling developments in store.
I am proud to share that our team has achieved significant milestones in recent months, such as:
- Launching our brand-new website, healthquest.ca;
- Becoming the first EMR in Canada to be conformed to PrescribeIT v5.0;
- Developing and releasing a complete virtual care suite for Healthquest, including our Patient Portal and Messaging, Online Booking, Intake Forms, Automated Appointment Reminders, and Self Check-In;
- Fully conforming, usually as the first vendor, to provincial health initiatives like CII/CPAR and eNotifications.
But we’re not stopping there. We have exciting features and enhancements in the pipeline that will take Healthquest to the next level. From streamlined user interfaces to cutting-edge functionalities, we are committed to staying at the forefront of innovation. We are working diligently to bring you more value and enhance your experience with our offerings.
In addition to our product advancements, we always place a strong emphasis on listening to your feedback and incorporating your insights into our design and development processes. Your satisfaction is of paramount importance to us, and we are dedicated to delivering solutions that address your specific needs.
As your dedicated partner, we are here to support you every step of the way. We value your input, and we encourage you to reach out to us with any questions, suggestions, or concerns you may have. Your feedback is invaluable in shaping our products and services to better serve you.
I want to express my sincere gratitude for your continued trust and support. Together, we will forge ahead on this journey, striving for excellence and pushing the boundaries of what is possible. We are excited about the future and the opportunity to serve you with even greater innovation and value.
Thank you for being a part of our Healthquest family. We are truly privileged to have you as our customer, and we look forward to an exciting future together.
Healthquest (Microquest Inc.)