HealthQuest

Helping you solve
your more difficult problems

Healthy organizations require healthy workers. Excellent workplace management demands proactive policies and programs to maximize attendance and performance while ensuring safety. Employers have enough to do without getting involved with personal and health problems of their employees.

Canadian courts and arbitrators, as well as the Human Rights Commission, give employers great responsibility to provide help, ensure safety and accommodate employees with disabilities, while insisting employers have no right to know details of their employees' medical and personal problems.

You've tried your hardest. Now what?

So, what are you supposed to do when your previously happy, efficient employee shows deteriorating attendance, performance and behaviour in spite of your most proactive management techniques? You offered the services of the Employee and Family Assistance Program and reviewed your specific concerns with performance. You don't know if it's problems at home, depression or an alcohol or other drug problem. All you know is that it can't go on like this. This is when a call to HealthQuest could be very helpful.

Chronic stress, chronic pain syndromes, depression, some medical problems and slowly progressive addictions all can look the same in the workplace. An erratic but recognizable pattern of attendance, performance and behaviour problems often marks the employee with one of these problems. Unfortunately, these employees are much more likely to be involved in industrial accidents, costing their employers a great deal in WCB, health insurance, property damage and liability claims, as well as lost productivity and erosion of workplace morale. Fortunately, there is an approach that will give your employee the greatest chance of early recovery and improved function while assuring the employer that losses and exposure to liability will be limited. We will help you and your employee resolve the problem.

We can help

HealthQuest personnel will help you update your workplace policies to improve prevention and assist you in early detection of health problems in your workforce. We can train your supervisors, occupational health and safety people and work with your disability coordinator to detect the signs, document the problem, get the appropriate help and take steps to maximize the chances of early, safe return to work of the worker with a complex disability (“invisible disabilities”).